Freshchat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

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Level up your Chat game!

Customers using Freshchat have achieved

Intelligent conversations, anywhere

Unify messaging channels and personalize self-service on your website, in-app, and across digital messaging channels (WhatsApp, SMS and more!)

Simplified and contextual agent experiences

Give agents real-time context to perform faster and with ease and pespond to conversations from a single screen, wherever your customers message you

Modern, cost-effective support

Fuel growth, while reducing your costs to serve and drive value faster with pre-built templates for chatbots and journeys

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