Front

Front App is a customer communication hub with a focus on team collaboration. Front empowers your team to deliver on fast, accurate, and highly personalized responses with customers. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. They also offer powerful automation capabilities in the backend and detailed analytics to help your team make meaningful improvements to customer experiences over time.
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Customers using Front have achieved

Growing the business

Front keeps your teams focused on driving revenue and retention. Each customer conversation is surrounded by both collaboration capabilities and customer information. This keeps your team's attention on doing what technology can’t: ensuring every interaction strengthens the customer relationship.

Controlling cost

You shouldn’t sacrifice relationship quality for efficiency. Front works across all communication channels — email, SMS, social media, WhatsApp, and more — to give your teams a single space to focus on. Streamline team performance with automated workflows and use detailed analytics to improve both team efficiency and the health of your customer relationships.

Engaging the team

Happy teams do better work. Front frees your employees from time-consuming, unfruitful tasks and gives them room to focus on creativity, problem solving, and relationship building. When teams are more satisfied with their jobs, your customers (and revenue) will feel it.

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