OMQ Chatbot

OMQ Chatbot automates the answering of customer inquiries in chats or Instant Messaging platforms such as WhatsApp, Facebook, Telegram, among other. OMQ Artificial Intelligence learns independently and distributes the knowledge, so that all products can reach for the same information. OMQ Chatbot answers to the customer requests with the information in the knowledge base, automatically and precisely without an agent. It follows the natural flow of the conversation by answering in chat bubble and giving interactive answers. Only when the chatbot reaches its limits, it will connect customers to an employee, who can handle more complicated or unique cases.

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Level up your Conversational AI game!

Customers using OMQ Chatbot have achieved

State-of-the-art AI with Intention Recognition

OMQ's artificial intelligence understands the intention of the customer's question, no matter how they express themselves. The AI works in over 30 languages and immediately provides suitable answers.

Automate Service Processes

Easily connect the OMQ chatbot to your backend system. Our chatbot queries relevant data in the chat, performs an action in the backend system, and then displays appropriate information. Changes are entered directly into your backend system.

Ready to Use - Everywhere and at Any Time

The OMQ Chatbot does not need to be trained and thanks to its ready-to-go dialogues it can be used immediately. The integration into your chat system is foolproof and only takes 10 minutes. Integrate the OMQ Chatbot easily to your website, WhatsApp, Facebook Messenger and as a plugin in Userlike or Zendesk.

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